Well-being & Safety – COVID19

Here at the Holiday Inn London Gatwick Worth, we have been accredited as AA Covid-19 Confident, meaning we have in place all the necessary risk assessments, safety measures and staff training in line with government guidelines.

the safety and well-being of our guests and colleagues is our top priority and we have implemented new hygiene procedures above and beyond our standard protocols as well as social distancing measures. Please may we ask our guests to download the NHS Track and Trace app and scan the QR code at Reception when they arrive at the hotel. Please also note that face coverings are now mandatory in all public areas around the hotel, unless seated in our Brasserie or are exempt due to a medical condition.

We have installed the following changes to keep everyone safe:

  • Sanitizer stations located at the entrance and throughout the hotel
  • Social distancing signs and floor markers
  • Protective screens at reception and Brasserie
  • PPE in place for our staff where required
  • One way system in place around corridors with directional signage

We have also implemented changes as to how we continue to offer a high standard of food and beverage services in the hotel, with pre-booking tables to limit the number of guests dining at one time, social distancing measures in place in our Brasserie, disposable paper menus to be thrown away after each use, as well as continuing to offer room service during this time. Our Bar & Brasserie is table service only, so please ensure you remain seated and your server will take your order at the table.

We have also made changes to the way we serve breakfast. We no longer offer a breakfast buffet but instead we are offering a choice of hot plated breakfasts cooked freshly to order and served to your table. Furthermore, we have also introduced a Grab & Go bag, which includes a great selection of breakfast items delivered in a Grab & Go bag to your room or alternatively can be arranged at Reception to collect from our Brasserie.

We’ve also introduced the IHG Clean Promise giving you the reassurance you need. Find out more at www.ihg.com/clean

IHG Clean Promise will roll out globally in our hotels. It will become a global brand standard, demonstrating IHG’s dedication to the updated measures and a clean stay.

In addition to IHG’s existing relationships with Ecolab and Diversey, IHG is now partnering with Cleveland Clinic to expand the IHG Way of Clean program with new science-led protocols and service measures.

These additional measures build on our existing best-in-class approach to cleanliness to help your travellers feel safe. It will be an ongoing conversation as IHG continues to work closely with Cleveland Clinic and other partners to understand best practices and define solutions that meet the new health and safety expectations brought on by Covid-19. 

IHG Clean Promise: