Careers

The 4 star AA Accredited Holiday Inn London Gatwick Worth located in Crawley is now recruiting for a full time Food and Beverage Assistant to work in our Food and Beverage Department. The role will see you assist in the day to day running of the Food Service Areas such as the Bar, Brasserie and Conference facilities in order to ensure that a consistently high level of service is offered to our guests.

The ideal candidate will be a positive, friendly individual who would like to join a like-minded team with excellent communication skills, have total commitment to customer service, high standards of grooming and most of all flexibility to meet our guests’ needs.

Responsibilities include:
• Bar work and food service
• Ensuring excellent & professional guest service is consistently provided at all times
• Knowledge of all food and beverage offerings in the restaurant and bar
• Taking orders for tables and delivering food and beverages
• Restaurant, bar and meeting rooms set up/break down
• Assisting waiting tables at weddings, events and parties
• Bar work and food service
• Communicating & liaising with team members, kitchen & other areas of the operation
• Ability to work a flexible rota including evening & weekend work where required
• Taking charge and pride in what you are doing and take self-initiative to achieve goals

What we offer:
• Opportunity to work for a well renowned brand
• Auto enrolment pension scheme
• Development and training prospects
• Discounted stays in over 4,000 hotels around the world
• Discounted Food and Beverage facilities in over 4,000 hotels around the world
• Uniform
• Meals on duty
• You will be paid the National Minimum Wage depending on your age for this role. You will also be paid a portion of the quarterly service charge.

To find out more email Elmar Kilian directly on operations@higatwickworth.co.uk

The 4 star AA Accredited Holiday Inn London Gatwick Worth located in Crawley is currently recruiting for a full-time Receptionist on a 40 hours per week contract to join our Front Office department. You will need to provide an efficient reception service, whilst ensuring all guests are dealt with in a hospitable and courteous manner, according to IHG Brand Standards.

Requirements:
• Excellent customer service skills.
• To Display a polite and professional attitude to internal and external guests.
• To answer the telephone promptly and in a polite and efficient manner.
• To assist guests with queries relating to the hotel, local transportation and the local area.
• Upsell hotel saver packages.
• To implement the hotel security policies and procedures and remain vigilant at all times.
• Ensure all guests are charged correctly according to their reservation and charges are posted correctly.
• Check guests in and ensure sufficient credit has been taken to account from their room and any incidentals.
• Check guests out clearing balances and ensuring ledger payments are posted to the correct account numbers.
• Ensure maximum Priority Club enrolments are achieved.
• Hotel experience is preferable.
• Possesses the ability to work under pressure and has strong organisational skills.
• Has an excellent command of the English language, both spoken and written.
• Must be flexible and able to work different shift patterns each week. Shifts begin at 7am, 3pm and 11pm.

What we offer:
• Opportunity to work for a well renowned brand
• Auto enrolment pension scheme
• Development and training prospects
• Discounted stays in over 4,000 hotels around the world
• Discounted Food and Beverage facilities in over 4,000 hotels around the world
• Uniform
• Paid overtime
• 28 days annual leave for a full year
• Meals on duty

You will be paid the National Minimum Wage depending on your age for this role. A monthly bonus will be paid based on a percentage of your personal upselling of the hotel saver packages.

To find out more email: operations@higatwickwoth.co.uk

The 4 star AA Accredited Holiday Inn London Gatwick Worth in Crawley currently has a fantastic opportunity for an experienced Night Receptionist to join our team to provide an efficient reception service, whilst ensuring all guests are dealt with in a hospitable and courteous manner, according to IHG Brand Standards.A working knowledge of hotel operating systems is a must and a background of working in busy hotel environments would also be beneficial.

Key activities and responsibilities:
• Ensure that reception operations run smoothly and effectively according to the IHG Brand Standards on a daily basis.
• To welcome and register guests in a hospitable, friendly and professional manner.
• Ensure the hotel is safe and secure overnight.
• Have an excellent command of the English language, both spoken and written.
• To answer the telephone promptly and in a polite and efficient manner.
• To assist guests with queries relating to the hotel, local transportation and the local area.
• Upsell hotel saver packages.
• To have full knowledge of Fire and Safety procedures and to be responsible for the evacuation of guests and staff from the hotel in the event of a fire or bomb alert, in accordance with the fire procedures laid down.
• To implement the hotel security policies and procedures and remain vigilant at all times.
• Ensure all guests are charged correctly according to their reservation and charges are posted correctly.
• Check guests in and ensure sufficient credit has been taken to account from their room and any incidentals.
• Check guests out clearing balances and ensuring ledger payments are posted to the correct account numbers.
• Ensure maximum Priority Club enrolments are achieved.

What we offer:
• Opportunity to work for a well renowned brand
• Auto enrolment pension scheme
• Development and training prospects
• Discounted stays in over 4,000 hotels around the world
• Discounted Food and Beverage facilities in over 4,000 hotels around the world
• Uniform
• Meals on duty
• The hourly rate for this position is £7.20 + A monthly bonus will be paid based on a percentage of your personal upselling of the hotel saver packages.

To find out more email: operations@higatwickwoth.co.uk

The 4 star AA Accredited Holiday Inn London Gatwick Worth located in Crawley is currently recruiting for an experienced Night Receptionist to join our team in a part time role to provide an efficient reception service, whilst ensuring all guests are dealt with in a hospitable and courteous manner, according to IHG Brand Standards.

A working knowledge of hotel operating systems is a must and a background of working in busy hotel environments would also be beneficial.Key activities and responsibilities:

• Ensure that reception operations run smoothly and effectively according to the IHG Brand Standards on a daily basis.
• To welcome and register guests in a hospitable, friendly and professional manner.
• Ensure the hotel is safe and secure overnight.
• Have an excellent command of the English language, both spoken and written.
• To answer the telephone promptly and in a polite and efficient manner.
• To assist guests with queries relating to the hotel, local transportation and the local area.
• Upsell hotel saver packages.
• To have full knowledge of Fire and Safety procedures and to be responsible for the evacuation of guests and staff from the hotel in the event of a fire or bomb alert, in accordance with the fire procedures laid down.
• To implement the hotel security policies and procedures and remain vigilant at all times.
• Ensure all guests are charged correctly according to their reservation and charges are posted correctly.
• Check guests in and ensure sufficient credit has been taken to account from their room and any incidentals.
• Check guests out clearing balances and ensuring ledger payments are posted to the correct account numbers.
• Ensure maximum Priority Club enrolments are achieved.What we offer:
• Opportunity to work for a well renowned brand
• Auto enrolment pension scheme
• Development and training prospects
• Discounted stays in over 4,000 hotels around the world
• Discounted Food and Beverage facilities in over 4,000 hotels around the world
• Uniform
• Meals on duty
• The hourly rate for this position is £7.20. A monthly bonus will be paid based on a percentage of your personal upselling of the hotel saver packages.

To find out more email: operations@higatwickwoth.co.uk

The 4 star AA Accredited Holiday Inn London Gatwick Worth located in Crawley currently has a fantastic opportunity for an experienced Night Supervisor to join our team to provide an efficient reception service, whilst ensuring all guests are dealt with in a hospitable and courteous manner, according to IHG Brand Standards.

A working knowledge of hotel operating systems is a must and a background of working in busy hotel environments would also be beneficial.Key activities and responsibilities:

• Manage the hotel overnight in the absence of the Night Manager.
• Ensure that reception operations run smoothly and effectively according to the IHG Brand Standards on a daily basis.
• To welcome and register guests in a hospitable, friendly and professional manner.
• Ensure the hotel is safe and secure overnight.
• Have an excellent command of the English language, both spoken and written.
• To answer the telephone promptly and in a polite and efficient manner.
• To assist guests with queries relating to the hotel, local transportation and the local area.
• Upsell hotel saver packages.
• To have full knowledge of Fire and Safety procedures and to be responsible for the evacuation of guests and staff from the hotel in the event of a fire or bomb alert, in accordance with the fire procedures laid down.
• To implement the hotel security policies and procedures and remain vigilant at all times.
• Ensure all guests are charged correctly according to their reservation and charges are posted correctly.
• Check guests in and ensure sufficient credit has been taken to account from their room and any incidentals.
• Check guests out clearing balances and ensuring ledger payments are posted to the correct account numbers.
• Ensure maximum IHG Rewards Club enrolments are achieved.What we offer:
• Opportunity to work for a well renowned brand
• Auto enrolment pension scheme
• Discounted stays in over 4,000 hotels around the world
• Discounted Food and Beverage facilities in over 4,000 hotels around the world
• Meals on duty
• 28 days annual leave for a full yearThe hourly rate for this position is £7.50 for which you will be required to work 40 hours per week. A monthly bonus will also be paid based on a percentage of your personal upselling of the hotel saver packages.

To find out more email: operations@higatwickwoth.co.uk