Careers
Are you looking for the next step in your career within the hotel industry? If you are someone who is committed to offering consistently excellent motivation and possess a strong skill set while able to work in a close-knit, friendly team you could be the ideal candidate to join us.We will advertise any available opportunities and current vacancies below, but if we don't have something to suit today, do visit our careers page again soon.
Night Manager £21.000 + upsell bonus
The 4 star AA Accredited Holiday Inn London Gatwick Worth near Crawley is currently recruiting for a full-time Night Manager to join our Front Office department. As a Night Manager you will be expected to deliver an exceptional service to our guests while maintaining IHG Brand Standards.
Our hotel currently has 118 bedrooms, increasing to 158 rooms with extension works planned for 2019. The project also includes a new build state of the art conference facility that will accommodate up to 400 guests for private dining. Our restaurant, bar & reception area will also be extended and refurbished throughout. This is a fantastic opportunity for a talented and ambitious individual to join a growing company.
Benefits:
- Annual salary of £21,000.00
- Monthly upselling bonus
- Auto enrolment pension scheme
- Discounted stays in over 4,000 IHG hotels around the world
- Discounted Food and Beverage facilities in over 4,000 IHG hotels around the world
- 6 weeks annual leave entitlement, pro-rata depending on start date within the holiday year
- Meals on duty
- Paid breaks
Requirements:
- At least 1 years’ experience in a similar role
- Deliver excellent customer service and maintain a high standard of customer management, at all times
- Fulfil all reasonable requests from guests, to ensure their comfort, satisfaction and safety
- Ensure that the hotel is operated safely at all times
- Undertake overnight responsibility for reception, checking guests in and out, taking reservations and dealing with all telephone enquiries
- Supervise completion of night audit, and tasks of night receptionist
- Assist when required with Food & beverage related enquiries during night time.
- Act as representative for hotel management overnight
- Maintain knowledge of all company promotions and hotel pricing to provide information to guests, on request
- Be responsible for evacuation, in cases of emergency, acting as first point of contact for guests and the emergency services; be accountable for guests’ safety and comfort
- Complete security checks at hourly intervals throughout the night
- Complete duty manager’s log report and maintain accurate records of all fire safety checks carried out during the shift
- Undertake additional administration duties, as requested by either the hotel manager or department manager
- Adhere to company policy for reporting accidents and incidents
- Maintain personal knowledge by completing in-house training, attending courses and completing workbooks
- Always adhere to all company policies and procedures and licensing laws
- Be involved and contribute at team meetings
- Carry out instructions given by the management team
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Full time Waiter/Waitress: £6.50-8.21 per hour + service charge
You will be paid the National Minimum Wage depending on your age for this role.
Looking for an experienced Waiter/Waitress to work in our Food and Beverage Department on a full time basis. In your role as a Waiter/Waitress you will assist in the day to day running of the breakfast, bar, brasserie and conference facilities in order to ensure that a consistently high level of service is offered to our guests.
Our hotel currently has 118 bedrooms, increasing to 158 rooms with extension works planned for 2019. The project also includes a new build state of the art conference facility that will accommodate up to 400 guests for private dining. Our restaurant, bar & reception area will also be extended and refurbished throughout. This is a fantastic opportunity for a talented and ambitious individual to join a growing company.
What we offer:
- Auto enrolment pension scheme
- Quarterly service charge payment (circa £2,000.00 per annum)
- 5.6 weeks annual leave entitlement, pro-rata depending on start date within the holiday year
- Discounted stays in over 4,000 IHG hotels around the world
- Discounted Food and Beverage facilities in over 4,000 IHG hotels around the world
- Meals on duty
- Paid overtime
- Paid breaks
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Please email: operations@higatwickworth.co.uk with your C.V and covering letter explaining why you would be suitable for the role.
